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1.
Email
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2.
Name
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3.
Which profile best describes your relationship with the R&D&I system?
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Researcher
Innovative company
Public administration
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Other
4.
Was the navigation easy?
Rate from 1 (very dissatisfied) to 5 (very satisfied).
Platform overall
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R&D&I services
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Challenges
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Startup Region
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Innovation Agents
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Data
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5.
General Search (Semantic Search) Evaluation
Rate from 1 (very dissatisfied) to 5 (very satisfied).
Relevance of results
Did the results directly answer your query?
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Did you find the information you expected among the first results?
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Were the results too general or specific enough?
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Language understanding
Did the search understand the terms you used?
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Did you have to rephrase your search to get good results?
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Do you feel the search handles synonyms and related concepts well?
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Ease of use
Is the semantic search interface clear and intuitive?
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Was it easy to browse the results?
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Was it easy to refine or modify the search?
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Efficiency
How long did it take to find the information you needed?
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Was the technical performance adequate (load speed, smoothness)?
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Overall satisfaction
What overall score would you give the semantic search?
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What overall score would you give the semantic search?
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Would you use it again for future searches?
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6.
Natural Language Search (Chatbot) Evaluation
Rate from 1 (very dissatisfied) to 5 (very satisfied).
Answer quality
Was the information provided up-to-date and accurate?
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Was the chat’s answer useful and clear?
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Was the chat’s answer useful and clear?
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Did you receive a complete answer or were you left with doubts?
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Conversational interaction
Did you feel comfortable interacting in a chat format?
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Was the chat’s tone and style appropriate for the context?
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Did the chat ask for clarifications or relevant questions to refine the search?
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Flexibility and adaptability
Did it adapt well when you rephrased or expanded your question?
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Did the chat understand complex or ambiguous queries?
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Could you obtain information beyond links, such as summaries or suggestions?
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Efficiency
Was the response time acceptable?
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Did it save you time compared to searching on your own?
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Overall satisfaction
What overall score would you give the chatbot?
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7.
Any additional suggestions?
Any idea you have is welcome.
8.
Would you like us to contact you by email for a brief follow-up feedback session if needed?
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