Resumen
The invention relates to a method and a program for estimating the parameters of a control element such as a token bucket for controlling or regulating data packet transmission (QoS) in communication networks. Said method enables the non-intrusive estimation of the parameters for each service controlled by a token-bucket regulator. Said method can also discriminate interferences with said service, and can be carried out in the presence of processes in systems that have shared resources. Said method enables the acquisition of the parameters of a control element such as a token-bucket in such a way that service level agreements (SLA) between a company and a telecommunications operator can be checked. The invention also relates to a computer program that can carry out said method.